According to the Tesla owner’s manual, “Vehicle functions, including some safety systems and opening or closing the doors or windows, may be limited or disabled when installation is in progress and you could damage the vehicle.” Janel chose to heed Tesla’s warning and did not attempt to open her doors or windows during the installation process for fear of damaging her vehicle, but this seems like a very dangerous oversight on Tesla’s part that she was able to be stuck inside at all.
In contrast to Tesla’s potentially dangerous warnings, Lucid Motors requires all occupants to exit the vehicle before the installation process begins, and the Lucid Air owners manual states that owners will not be able to lock or unlock the doors during an update. The Air will start a two-minute countdown when an owner chooses to install an update, giving them enough time to get out prior to the update beginning.
The Tesla owners manual states that the car will not initiate a software update if Keep Climate mode, Dog Mode, Sentry Mode or Camp Mode are engaged, but it fails to require vehicle occupants to exit the vehicle before the debilitating installation process begins. Tesla also recommends owners install software updates as soon as possible, which could cause some owners to feel obligated to initiate an update in a compromised environment.
Janel said her car estimated the install would only take 24 minutes, but it actually took 40 minutes, which was long enough for her car’s interior to reach 115 degrees. In a follow-up video, her caption states that she feared messing up her car by getting out during the installation. She claims to have owned a Tesla for six years, and she said she will continue to own her car for many years, despite this experience.
Energy News Beat